WHAT can be returned or refunded?
Our products are non-returnable but you can request a refund for damaged or spoiled products.
WHEN do refund requests need to be made by?
Refund requests must be sent to firstname.lastname@example.org within 24 hours of receiving the product and supported with a description and pictures of the damaged or spoiled products.
HOW will my refund be paid?
For wholesale customers, a credit for the purchase price of the damaged or spoiled products will be issued and applied against your next invoice. For catering customers, a refund for the value of the damaged or spoiled products will be paid via EFT to your nominated bank account.